const LOS_POLICIES = [ { id: 'privacy', label: 'Privacy Policy', updated: 'July 4, 2026', body: `Little Olive Street ("we," "our," or "us") respects your privacy. This Privacy Policy explains what information we collect, how we use it, and how we protect it when you visit our website, submit an order request, or contact us. Information We Collect We may collect the following information when you use our website: • Your name. • Email address. • Phone number. • Order details, event details, and message content. • Delivery or pickup preferences. • Any other information you choose to provide through forms, email, or social media messages. If we use website analytics, pixels, or cookies, we may also collect non-personal information such as browser type, device type, pages visited, and general site activity. How We Use Your Information We use your information to: • Respond to inquiries. • Process and confirm orders. • Communicate about pickup, delivery, and order details. • Send order updates or customer service messages. • Improve our website, products, and customer experience. • Send marketing messages only if you opt in. Sharing Your Information We do not sell your personal information. We may share information only with: • Service providers that help us operate the website, process payments, send emails, or manage orders. • Law enforcement or government authorities if required by law. • Third-party platforms you choose to use, such as payment processors or social media tools, according to their own policies. Cookies and Tracking Our website may use cookies or similar technologies to improve performance, understand site traffic, and support marketing or analytics. You can usually control cookies through your browser settings. If required by law or if we use certain tracking tools, we may show a cookie notice or consent banner. Data Security We take reasonable steps to protect the information you share with us. However, no website, internet transmission, or electronic storage system is completely secure, so we cannot guarantee absolute security. Your Choices You may contact us at any time to: • Ask what information we have about you. • Request corrections to your information. • Ask us to stop sending marketing messages. • Ask questions about how your data is used. Children's Privacy Our website and services are intended for adults and general audiences. We do not knowingly collect personal information from children under 13. Changes to This Policy We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new "Last updated" date. Contact Us If you have questions about this Privacy Policy, contact us at: Little Olive Street Email: littleolivestreet@gmail.com Location: Sugar Land, Texas`, }, { id: 'terms', label: 'Terms & Conditions', updated: 'July 4, 2026', body: `By using this website or placing an order with Little Olive Street, you agree to these Terms and Conditions. Please read them carefully before submitting an order request. Website Use This website is provided for general information, browsing, and order inquiries. We may update prices, availability, flavors, photos, policies, and product details at any time without notice. Orders Submitting an order request does not guarantee availability. Orders are only confirmed after we review the request and communicate approval, pricing, and timing. We may decline or modify an order based on scheduling, ingredients, delivery area, or other business considerations. Custom Orders Custom orders may require advance notice, a deposit, and written confirmation before work begins. Design details, colors, flavors, sizes, and serving counts should be clearly stated in the order form or by direct communication. Payments and Deposits If a deposit is required, it must be paid to reserve the order date. Unless stated otherwise in writing, deposits are non-refundable because they reserve time, ingredients, and production space. Final payment is due before pickup or delivery unless we agree otherwise in writing. Pickup and Delivery Customers are responsible for providing correct pickup or delivery information. Once an order is picked up or accepted by the customer or their representative, the product is considered delivered and the customer assumes responsibility for it. We are not responsible for damage caused after pickup, including transport issues, storage issues, or handling after receipt. Cancellations and Refunds Because our products are made fresh and are often perishable, all sales are subject to our Refund and Cancellation Policy. Orders that are canceled too close to the pickup or event date may not be refunded. If a refund or credit is offered, it will be handled according to the policy posted on our website or agreed in writing. Product Appearance Our products are handmade and may vary slightly from photos in color, decoration, size, shape, or finish. Small differences are normal and do not automatically qualify as a defect. Allergies and Ingredients Our products may contain or come into contact with common allergens such as wheat, dairy, eggs, nuts, soy, or other ingredients. Customers are responsible for telling us about allergies or dietary restrictions before ordering. We cannot guarantee an allergen-free environment unless we specifically state otherwise in writing. Intellectual Property All website content, photos, branding, text, logos, and designs belong to Little Olive Street unless otherwise noted. You may not copy, reproduce, or reuse our content without permission. Limitation of Liability To the fullest extent allowed by law, Little Olive Street is not liable for indirect, incidental, or consequential damages resulting from website use, order delays, customer handling after pickup, or issues outside our control. Changes to These Terms We may update these Terms and Conditions at any time. Continued use of the website means you accept the updated terms. Contact Us Questions about these Terms? Contact: Little Olive Street Email: littleolivestreet@gmail.com Location: Sugar Land, Texas`, }, { id: 'refunds', label: 'Refund & Cancellation Policy', updated: 'July 4, 2026', body: `At Little Olive Street, all of our products are made fresh and are often perishable. Because of that, we keep our refund and cancellation policy simple and clear. General Policy All sales are final unless otherwise stated in writing. Because our desserts are made to order or prepared fresh, we do not offer refunds for changes of mind, flavor preference, or missed pickup times. Custom Orders Custom orders require advance notice and may require a deposit to reserve your date. Unless otherwise stated in writing, deposits for custom orders are non-refundable because they cover reserved time, ingredients, and preparation. If a custom order is canceled after production has started, the order may no longer be eligible for any refund. Standard Menu Orders For standard menu items, changes and cancellations must be requested as early as possible. If your order has already been prepared, packaged, or scheduled for pickup or delivery, we may not be able to cancel it or issue a refund. Cancellation Window For most orders, we ask that cancellations be made at least 48 hours before the scheduled pickup or delivery time. For custom orders, a longer notice period may apply depending on the size and complexity of the order. If a custom order has a separate deadline, that deadline will be shared in writing at the time of booking. Order Issues If there is a problem with your order, please contact us within 24 hours of pickup or delivery. Include your order name, date, and photos of the issue if possible. We will review the concern and determine whether a replacement, partial refund, store credit, or no adjustment is appropriate based on the situation. No Refunds for Accepted Orders Once an order has been picked up, delivered, or accepted by you or your representative, we are not responsible for issues caused by transport, storage, temperature, handling, or delayed serving. Because flavor and texture can be subjective, we do not offer refunds simply because a product did not match a personal preference. Allergies and Dietary Requests We do our best to follow ingredient requests and dietary notes, but we cannot guarantee a fully allergen-free environment unless we specifically state otherwise in writing. Refunds are not issued for allergic reactions caused by ingredients that were disclosed or that may have been present due to cross-contact. Refund Method If a refund is approved, it may be issued as store credit, partial refund, or another solution at our discretion unless a different arrangement is required by law or agreed to in writing. Approved refunds may take a few business days to process depending on your payment method. Cancellations by Us If we must cancel your order due to illness, emergency, or another issue on our end, we will contact you as soon as possible and provide either a full refund or another reasonable resolution. Contact To request a cancellation or report an issue, contact us at: Little Olive Street Email: littleolivestreet@gmail.com Location: Sugar Land, Texas`, }, { id: 'allergy', label: 'Allergy Disclaimer', updated: 'July 4, 2026', body: `Little Olive Street is a home bakery and our products are made in a kitchen that handles common food allergens. Our baked goods may contain or come into contact with ingredients such as wheat, dairy, eggs, soy, peanuts, tree nuts, and other allergens. While we take care to clean and prepare orders carefully, we cannot guarantee that any product is completely allergen-free. Cross-contact may occur during baking, packaging, storage, or ingredient handling. If you or anyone who will eat your order has a food allergy or dietary restriction, it is your responsibility to let us know before placing the order. Please review ingredients carefully and do not order any item unless you are comfortable with the risk. Little Olive Street is not responsible for allergic reactions, food sensitivities, or medical issues related to consuming our products. If you have a severe allergy, we recommend that you do not order from our kitchen unless we confirm in writing that your request can be safely accommodated. By placing an order, you acknowledge that you understand this allergy notice and accept the risk of cross-contact.`, }, { id: 'custom-agreement', label: 'Custom Order Agreement', updated: 'July 4, 2026', body: `By submitting a custom order request or paying a deposit, you agree to the following terms: 1. Order Details You are responsible for providing accurate order details, including event date, pickup or delivery needs, flavors, design preferences, serving size, and any allergy or ingredient concerns. We are not responsible for errors caused by incomplete or incorrect information provided by the customer. 2. Availability Submitting a request does not guarantee that your date is available. Your order is not confirmed until we review the request and send written confirmation and, if required, receive the deposit. 3. Deposit Custom orders may require a non-refundable deposit to hold your date and begin preparation. Unless stated otherwise in writing, the deposit is non-refundable because it reserves time, ingredients, and production space. 4. Final Payment The remaining balance must be paid by the due date we provide. If final payment is not received on time, we may delay or cancel the order. 5. Design and Changes Custom cakes and dessert orders are made according to the agreed theme, colors, flavors, and serving size. Small differences in color, decoration, shape, or layout may occur because all products are handmade. Major changes after confirmation may not be possible and may affect the final price. 6. Pickup and Delivery You are responsible for picking up your order on time or being available for delivery as scheduled. Once the order leaves our possession, we are not responsible for damage caused by transport, handling, storage, or delayed serving. 7. Cancellations If you cancel a custom order, your deposit may be forfeited. Cancellations close to the event date may not be eligible for any refund or credit. Any exceptions must be approved by us in writing. 8. Allergies You acknowledge that our kitchen handles common allergens and that we cannot guarantee an allergen-free product unless specifically agreed in writing. 9. Photo Permission Unless you tell us otherwise in writing before the order is completed, you give Little Olive Street permission to photograph the finished product and use those photos for portfolio, website, and social media purposes. 10. Acceptance By submitting a custom order request or paying a deposit, you agree to these terms.`, }, ]; window.LOS_POLICIES = LOS_POLICIES; function PoliciesPage({ initialTab }) { const { Badge } = window.LittleOliveStreetDesignSystem_65d760; const [activeId, setActiveId] = React.useState(initialTab || LOS_POLICIES[0].id); const active = LOS_POLICIES.find((p) => p.id === activeId) || LOS_POLICIES[0]; React.useEffect(() => { if (initialTab) setActiveId(initialTab); }, [initialTab]); return (
Policies

Policies & Agreements

Everything you should know before placing an order with Little Olive Street.

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